If you have any questions, need support with your account, or just want to share feedback, we would love to hear from you. The fastest way to reach us is via email:
Email: promethee-cloud@posteo.de
Information provided according to Sec. 5 of the German Digital Services Act (DDG) / e-Commerce Directive:
Erik Pohl
c/o Impressumservice Dein-Impressum
Stettiner Str. 41
35410 Hungen
Germany
Represented by:
Erik Pohl
Email: promethee-cloud@posteo.de
Phone: 0157 9234 1658
(The phone number is operated by the Impressumservice Dein-Impressum.)
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/.
Our email address can be found above in the site notice.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.